content strategy

45 Minutes to Actionable Strategies that will Improve Customer Experience

Ever feel like you're jumping from one problem to the next putting out fires but never get the bandwidth to implement longer term solutions?  This 45-minute session focuses on the importance of establishing baseline assessments and measuring progress through regular formal audits of your content, architecture, workflow and infrastructure to seize opportunities that will strengthen visitor journeys and increase conversions.

Level up your layout! Component Based SiteBuilding with Layout Builder & View Modes

View Modes are the site-building glue that brings your content strategy, design, media strategy, and UX development together to actually create your web displays. View Modes have been in Drupal for some time, but what do they really do? Why are they so powerful? With Drupal 8, View Modes are now even more relevant with the standardization of Entity and Field management across entity types.

Adding a Documentation Content type will change the way you use Drupal

Just as the design process should seek to create something perfect and useful for the users and the client, so should the documentation. Documentation can be the first set of deliverables within an agency process to become outdated, stale, or redundant—mainly because they are dismissed as unimportant or left to a lackluster team to plod through begrudgingly. This doesn't need to be the case if we throw out what we think documentation means and seek to find more meaningful ways to integrate the process of documentation.