When Lily first started working near Drupal (account and project management in a Drupal agency), she came from working near French (marketing and fundraising for a French cultural center). She immediately approached Drupal as a new language, and used this perspective to learn and then to teach. She saw how clients and non-technical colleagues can easily be left out of the conversation by pervasive jargon… fields, views, and modules, oh my! Most of the time, the team does not realize they are doing this, nor how to quickly and easily bring everyone into the discussion.