amazee.io is looking for a System Engineer to join our tech team. You will be essential in ensuring the happiness of our clients, the stability, and the growth of our high-performance hosting environment. We are a lean, open, international, and a fully remote distributed team.
Do you like to support and share knowledge with other engineers? Do you automate processes rather than doing the same thing three times? Do you believe in DevOps as a culture? Do you want to contribute to an open-source project on a daily basis? Then we may have the perfect job for you.
amazee.io is an open source hosting provider for clients worldwide. We provide outstanding support and a local Docker-based development environment congruent to production servers via our platform, Lagoon. With Lagoon, developers can deploy almost any application to any server in any datacenter in the world. Lagoon is based on Docker and Kubernetes/OpenShift. It operates in multiple locations all over the world, is completely open source, and currently serves over 500 million hits per month.
We are constantly updating and improving the platform and need bright minds who are interested in helping us scale to build the world's best and fastest hosting environment. We are a lean, open, international, and fully remote team.
Responsibilities:
- Client onboarding and training
- Provide outstanding support to our clients via Slack and in E-Mail
- Go the extra mile for our customers to provide trouble-free deployments of their sites
- Assist with ensuring the stability of our hosting environment
- Specify, implement, document, and roll out features/updates
- Support tech teams by being an advocate for and implementing DevOps Principles
- Share the responsibility for frequent off hours “on-call” duty
Requirements:
- You prefer to work during standard office hours in Europe (UTC+0 to UTC+3)
- 3 years+ of System-Engineer/System-Admin experience
- Working knowledge of Linux, Nginx, Varnish, MariaDB/MySQL
- Working knowledge of Drupal and PHP
- Talking to clients and providing training to technical client personnel doesn’t scare you
- Communicating effectively via cat gifs and emojis 🐱
- Experience with Docker
- Basic knowledge of high availability and clustered servers
- Basic knowledge of Mac OS X, Windows
- You're able to self-organize, work independently, but also work as part of a globally distributed team
- You are experienced with or are familiar with agile project methodologies and principles
- Ability to analyze problems and keep calm and focused during outages
- Very good at reading, writing, and communicating in English
Bonus points:
- Experience with OpenShift and/or Kubernetes
- Experience with AWS and/or Azure
- Experience with server security and system hardening
- Experience with Ansible, Node.js, or Golang
- Experience with performance optimization and load testing
- You like to share your knowledge by speaking at conferences and meetups
We offer:
- Work in a very tight-knit yet distributed team of creative professionals in a flat international organization
- Opportunity to contribute daily to an open source hosting environment that is the backbone of many international clients and organizations
- Be part of a team that is driven by continuous improvement and does not shy away from change
- Budget for tech equipment every two years - free choice of hardware to work with
- Flexible working hours
- Possibility to work remotely for 2 weeks per year from our Hubs in Zurich or Cape Town
- An annual budget for education and conference attendance
- An annual grant for health & wellness related things
- 40-hour working week
- 5 weeks of vacation plus 10 days annually for local holidays
- Attendance to events and conferences
Work location:
Location is not that important, however, a desire to work during business hours in the UTC+0 to UTC+3 timezone is critical.
If you are excited by the opportunity to join an international hosting company and think you might be a good fit, we would love to hear from you!
Application instructions
To apply, please upload a maximum one-page cover letter in PDF format. Your cover letter should introduce yourself, detail your relevant technical work experience, and highlighting anything you feel we should know before we make contact with you. Feel free to also upload a concise resume.
