The term Discovery can conjure up different emotions for people, depending on how well they’ve gone in the past. It’s the least understood phase of the project, and understandably can seem a bit nebulous. But there is a way to cut a path through even the most gnarly projects, to ensure the design and implementation phases are set up for success. This session will shine a light on the process, the tools, and the techniques you can employ to tackle your next big design project with confidence.
In it we’ll cover:
- Getting creative about research
- Preparing for surprises
- Embracing discomfort
- Planning for change
- Finding buried treasure